Why Is It So Hard to Find OEM Parts? The Truth About Replacement Part Shortages in Australia
Why Is It So Hard to Find OEM Parts? The Truth About Replacement Part Shortages in Australia
For many Australian drivers, getting your car back on the road after an accident should be straightforward—book the repair, get the parts, and move on. But these days, it’s not that simple. More and more vehicle owners are finding themselves stuck in frustrating delays, with repairs being held up for weeks or even months because genuine OEM (Original Equipment Manufacturer) parts are either on back order or completely unavailable.
This problem is no longer isolated to rare or luxury vehicles. Even common models from brands like Toyota, Mazda, Hyundai, and Ford are being affected. Workshops and smash repairers across Australia are having to deal with longer wait times, unpredictable shipping schedules, and increased pressure from insurers to use aftermarket or second-hand parts just to get the job done. For drivers who want to maintain their car’s integrity and safety, that’s a serious concern.
This article explains why OEM parts are becoming so difficult to find, how global and local factors are contributing to the shortages, and what you can do to protect your vehicle. Whether you’ve recently been in a collision or are simply planning ahead, understanding the current state of the parts supply chain can help you make smarter, safer decisions about your car repairs.
What Are OEM Parts and Why Do They Matter?
OEM stands for Original Equipment Manufacturer. These are parts made by the same company that manufactured your vehicle—or by a certified supplier contracted by them. In short, OEM parts are built to the exact specifications of your car and meet the same quality standards as the original components.
This is important for several reasons. First, OEM parts are designed to fit perfectly. There’s no “close enough” with genuine parts—they align properly, function correctly, and preserve the structural integrity of your vehicle. This is critical for crash repairs, where millimetres matter. Poorly fitting parts can compromise your car’s crumple zones, safety systems, and overall performance.
Second, OEM parts maintain your vehicle’s resale value and can help protect your factory warranty. Many manufacturers require the use of genuine parts for warranty claims, especially for new or leased vehicles.
Finally, OEM components come with manufacturer-backed warranties. That means you’re covered if something goes wrong—not something you can count on with aftermarket or second-hand parts.
While aftermarket parts can sometimes offer a cheaper alternative, they often vary in quality and fit. For cosmetic items like trim, the difference might be minor. But when it comes to safety-critical components—bonnets, bumper reinforcements, or sensors—compromising on quality could cost more in the long run. In Australia, it’s your right to ask for OEM parts during a repair, especially if your vehicle is under warranty or covered by insurance.
Why Is It So Hard to Find OEM Parts in Australia Right Now?
The shortage of OEM parts isn’t just an inconvenience—it’s a nationwide issue affecting drivers, repairers, and insurers alike. A combination of global supply chain disruptions, manufacturer prioritisation, and Australia’s market limitations have made it increasingly difficult to source genuine components quickly.
Much of the problem began during the COVID-19 pandemic, when automotive factories around the world were forced to shut down or operate at reduced capacity. Production delays created a backlog that’s still affecting availability today. Even as demand has returned to normal levels, manufacturers are struggling to keep up—particularly when it comes to spare parts rather than new car production.
Shipping bottlenecks have made things worse. With fewer vessels operating and high global demand for freight space, international shipping times to Australia have blown out. When OEM parts are manufactured overseas—as most are—delays at ports and limited container availability can push delivery times back by weeks or even months.
Adding to the problem is the ongoing global shortage of semiconductors and key raw materials like aluminium and plastic resin. Many OEM parts—especially electronic components such as sensors, ECUs, and ADAS systems—require these materials, making them harder and more expensive to produce.
Australia’s relatively small market size puts us lower on the priority list for global manufacturers. That means local suppliers and repairers often wait longer for restocks, especially when competing with larger markets like the US and Europe.
What This Means for Your Crash Repairs
When OEM parts are hard to come by, it creates a ripple effect throughout the entire repair process. For vehicle owners, that can mean delays, compromises in quality, and difficult conversations with insurance providers about what’s “good enough.”
If your car needs genuine parts—such as panels, sensors, or safety-critical components—you may find yourself waiting weeks or even months for those parts to arrive. In the meantime, your vehicle could be sitting in a workshop, unusable and uninsured, with no clear timeline for completion. This is especially frustrating for people who rely on their car for work, school drop-offs, or daily errands.
In response to these delays, some insurers or repairers may push for the use of aftermarket or recycled parts. While not always a problem for cosmetic fixes, this approach can lead to poor fitment, rattles, mismatched paintwork, and even compromised safety. For example, a poorly aligned aftermarket bumper may affect how airbags deploy or how the car absorbs impact in another collision.
These risks are rarely explained clearly to the average car owner. Many people assume that any part used in the repair is safe and approved, but that’s not always the case. Without insisting on OEM parts and working with a repairer who understands their value, you could unknowingly settle for a second-rate repair that costs more down the track—in both money and peace of mind.
How to Ensure You Still Get OEM Parts (When It Counts)
Even in the face of shortages, there are steps you can take to protect your vehicle and ensure the highest quality repair possible. It starts with being proactive and knowing your rights.
When lodging an insurance claim, request OEM parts in writing. Many insurers have preferred repair networks that default to using aftermarket or recycled parts unless the policyholder specifically asks otherwise. By making your preference clear from the beginning, you increase the chances of receiving genuine components—especially for safety-critical areas like airbags, sensors, and structural panels.
Choose a repairer who prioritises OEM sourcing and will advocate for you with insurers. At Dynamic Paint N Panel, we fight to source the right parts for every vehicle, because we know that fit, function, and safety can’t be compromised. We’re also transparent about wait times and alternatives, helping you make informed decisions.
It’s also worth reviewing your insurance policy. Some policies only cover OEM parts if the vehicle is under a certain age, while others may charge extra for OEM part coverage. If your car is still under warranty or part of a lease agreement, OEM parts are usually required—make sure this is enforced during repairs.
Under Australian Consumer Law, you have the right to high-quality repairs that restore your vehicle to its pre-accident condition. If you feel pressured to accept lower-grade parts, you’re well within your rights to push back and seek a second opinion.
The Future Outlook: Will OEM Part Shortages Improve?
While the situation remains challenging, there are signs that some areas of the OEM supply chain are slowly stabilising. Manufacturers have recognised the impact of delays on customer satisfaction and brand reputation, and many are working to boost production and improve local distribution networks. However, progress is uneven and depends heavily on the type of part and the make of vehicle.
Several major car brands are increasing their investment in Australian parts warehousing to minimise reliance on international shipping for every component. This could reduce wait times in the long term, but changes won’t happen overnight. In the meantime, niche and low-volume parts—particularly for older or less common models—will continue to be harder to find.
At the same time, the shift toward electric and technologically advanced vehicles presents a new challenge. These vehicles require more specialised parts, including sensors, batteries, and control units—many of which are already subject to global demand pressures. As the complexity of vehicles increases, so too will the complexity of maintaining a steady supply of genuine components.
There’s also growing momentum in Australia for stronger ‘right to repair’ legislation. If adopted, this could force manufacturers to provide better access to OEM parts and repair data—improving transparency and availability for both consumers and independent repairers.
Until then, choosing a trusted, knowledgeable repairer who prioritises OEM quality is your best defence against delays and second-rate repairs.
Don’t Settle for Inferior Repairs
When it comes to repairing your vehicle after an accident, cutting corners on parts can lead to much bigger problems later. OEM parts aren’t just about brand loyalty or aesthetics—they’re about safety, fit, long-term performance, and protecting your investment. Accepting lower-quality aftermarket or recycled components might seem like a quick solution, but it can result in mismatched panels, faulty systems, and reduced crash protection.
If you’ve never had to deal with a major repair before, it’s easy to assume that all parts are created equal. Unfortunately, that’s not the case. Even parts that look identical on the surface can vary significantly in durability, material quality, and how they perform under stress. For newer vehicles—especially those with advanced driver assistance systems (ADAS)—an incorrect or poorly fitting part could interfere with sensors or compromise your safety features.
At Dynamic Paint N Panel, we understand the importance of doing the job right the first time. That’s why we fight to source OEM parts wherever possible and keep you informed throughout the process. If delays arise, we’ll explain your options clearly—so you never feel pushed into accepting a repair that’s below standard.
Your car deserves the same care and quality it had when it left the factory. Don’t settle for less. Choose a repairer who treats your vehicle like their own.
Need Help Sourcing OEM Parts for Your Repair?
If you’ve been in an accident or you’re preparing for a repair, you’re probably already wondering: Will they use genuine parts? It’s a fair question—and the answer can have a big impact on the safety, value, and longevity of your vehicle.
At Dynamic Paint N Panel, we specialise in sourcing and fitting OEM parts for all makes and models. We understand how important it is to protect your vehicle’s structural integrity and maintain the standards set by the original manufacturer. That’s why we work directly with trusted suppliers and advocate on your behalf with insurers to ensure you get the right parts—not just the ones that are cheapest or easiest to find.
We don’t cut corners. If a genuine part is delayed, we’ll tell you why, give you a realistic timeline, and provide clear advice about your options—without pressure. We’ll also help you understand your insurance rights and obligations, and support you in requesting OEM parts if needed.
With us, you’re not just getting a repair—you’re getting peace of mind. Whether you’re dealing with a small dent or a major collision repair, our team is here to guide you through the process and return your vehicle in the best possible condition.
Call us today or request a quote online—your car deserves nothing less.
Final Thoughts: Protecting Your Vehicle in a Tough Parts Market
OEM part shortages aren’t just a temporary inconvenience—they represent a shift in how vehicle repairs are managed across Australia. For everyday drivers, this means longer waits, more decisions to make, and the real risk of ending up with a repair that doesn’t meet the standard your car deserves.
The key to navigating this landscape is awareness. Knowing what OEM parts are, why they matter, and how the current supply chain is affecting availability puts you in a stronger position. You’re no longer just a passive customer—you’re an informed vehicle owner who can ask the right questions and make confident decisions.
Whether you’re dealing with an insurance claim or choosing a repairer, don’t be afraid to speak up. Ask what kind of parts will be used. Ask how long you can expect to wait. Ask whether your safety or vehicle warranty might be compromised. A quality repairer will answer these questions honestly—and help you push back when needed.
At Dynamic Paint N Panel, we believe that every driver deserves a repair done properly, with the right parts, no matter how challenging the market. We’ve built our reputation on delivering high-quality, OEM-focused repairs—because your safety, your time, and your car are worth it.
Still have questions? Give us a call. We’re happy to talk you through your repair options—without the jargon.
Suggested Reading From Dynamic Paint N Panel
Could Your Repair Shop Be Making Things Worse? The Dangers of Inexperienced Technicians
Could Your Repair Shop Be Making Things Worse? The Dangers of Inexperienced Technicians
A car accident is stressful enough—but what many drivers don’t realise is that the wrong repair shop can make things even worse. Choosing an inexperienced or poorly trained technician could lead to mistakes that damage your vehicle further, compromise its safety, and end up costing you more than the accident ever did.
Unfortunately, not all repair shops are created equal. While some are staffed by highly trained professionals who take pride in quality workmanship, others may cut corners, rush jobs, or rely on junior technicians without the proper training. In today’s market—where vehicles are more technologically advanced than ever—experience matters. One mistake with wiring, safety systems, or structural alignment can lead to long-term problems, unexpected breakdowns, or failed roadworthy checks.
In South Australia, many drivers aren’t sure what to look for when choosing a repair shop. They might assume all crash repairers meet the same standard or trust a recommendation without asking the right questions. But the truth is: a bad repair job isn’t just an inconvenience. It’s a risk to your safety, your wallet, and the long-term value of your car.
This article explains what every Australian driver needs to know before handing over the keys—including how to identify experienced repairers, what certifications matter, and which warning signs to avoid.
The Hidden Costs of Inexperience
Many car owners assume that all repair jobs restore a vehicle to its pre-accident condition—but when repairs are handled by an inexperienced technician, the damage can go far beyond what’s visible. One wrong decision or rushed shortcut can turn a simple fix into a long-term problem. Worse still, you may not realise the issue until it’s too late.
A common example is misdiagnosis. An inexperienced technician might overlook hidden structural damage or fail to correctly assess the impact on safety systems like airbags, sensors, or crumple zones. As a result, the car may appear fine on the surface but be unsafe to drive. Brake systems, steering alignment, and frame integrity are all areas where precision matters—and when they’re not repaired properly, your risk on the road increases significantly.
There’s also the financial side. If a poor repair job causes further wear or a breakdown later, you could end up paying for the same repair twice. Some insurance policies won’t cover follow-up issues caused by negligent workmanship, leaving you out of pocket. And when it comes time to sell or trade in your vehicle, those past errors can reduce resale value or fail a pre-sale inspection.
In short, the wrong technician doesn’t just cost you time—they can cost you safety, money, and peace of mind. That’s why choosing the right repairer the first time is essential.
The Current State of the Automotive Repair Industry in Australia
The Australian automotive repair industry is currently facing a major skills shortage. According to the Motor Trades Association of Australia (MTAA), tens of thousands of skilled technicians are needed nationwide to meet demand. This shortage is particularly noticeable in specialised areas such as crash repair, where experience and precision are critical. As a result, some workshops may rely on underqualified or junior staff to fill the gap—putting vehicle quality and safety at risk.
At the same time, vehicles themselves are becoming more complex. Modern cars are equipped with advanced materials, electronic safety systems, and intricate technologies that didn’t exist even a decade ago. This means repairers must keep up with ongoing training to understand how to properly assess and repair everything from hybrid systems to forward-collision sensors.
Unfortunately, not all repair shops invest in upskilling their team. In some cases, a shop might look professional on the surface but still rely on outdated repair methods or fail to follow manufacturer-recommended procedures. For the average driver, this can make it difficult to distinguish between a genuinely qualified shop and one that’s just getting by.
What this means for consumers is simple: the gap between a good and bad repairer is growing. And unless you know what to look for, you may unknowingly trust your vehicle to someone who isn’t equipped to repair it properly.
Qualifications and Certifications: What to Look For
When it comes to crash repairs, experience matters—but so do qualifications. One of the easiest ways to tell if a repair shop employs skilled technicians is by looking at their formal training and certifications. In Australia, the industry standard is the Certificate III in Light Vehicle Mechanical Technology, which confirms a technician has completed structured, hands-on training in diagnosing and repairing a wide range of vehicle issues.
Beyond basic qualifications, you should look for technicians who have completed apprenticeships through recognised programs. These provide years of on-the-job training under the supervision of senior professionals, helping to build the real-world skills that can’t be taught in a classroom. Shops that employ fully qualified tradespeople—rather than relying on juniors or assistants—are more likely to deliver high-quality, consistent results.
It’s also worth checking if the repairer is accredited by I-CAR Australia, Capricorn, or a state-based body such as MTA SA/NT (Motor Trade Association of South Australia and Northern Territory). These organisations require ongoing training and adherence to strict industry standards. If a shop is part of one of these networks, it’s a good sign they take professionalism seriously.
Don’t be afraid to ask. A reputable repair shop will be happy to explain their qualifications, display certificates on-site, or provide evidence of recent training. If they hesitate or dismiss the question, that’s a red flag worth paying attention to.
How to Identify a Reputable Repair Shop
Finding a repair shop you can trust doesn’t have to be a gamble. There are clear signs that can help you separate reputable professionals from those just going through the motions.
Start with online reviews and word-of-mouth recommendations. Check Google, Facebook, and local directories for customer feedback. Look for patterns in the reviews—do people mention excellent communication, transparency, and quality workmanship? A few negative reviews are normal, but if you see repeated complaints about poor service or shoddy repairs, it’s best to steer clear.
Next, visit the workshop or browse their website. Do they display their qualifications, memberships, and certifications clearly? Reputable businesses are proud to showcase their trade licences, I-CAR accreditations, and affiliations with organisations like MTA SA/NT or Capricorn. This shows they’re invested in maintaining industry standards.
Another green flag is clear, professional communication. A good repairer will provide a written estimate before any work begins, explain what needs to be done and why, and keep you updated throughout the process. If they rush you, dismiss your questions, or avoid giving specifics, take that as a warning sign.
Finally, check whether they offer a warranty on workmanship and parts. Most reputable shops will stand behind their repairs with a minimum 12-month guarantee. If they don’t, ask why—not offering a warranty can be a sign they aren’t confident in their own work.
Questions to Ask Before Committing
Before handing over your keys, it’s important to ask a few key questions to make sure your vehicle is in good hands. The answers you receive will give you a clear indication of the shop’s professionalism, transparency, and level of experience.
Start with: “Who will be working on my car?” It’s not enough to know the shop has a good reputation—you want to be sure the individual technician handling your repair is fully qualified and experienced. Some shops employ apprentices or juniors who may be learning on the job. There’s nothing wrong with that, but experienced oversight is essential.
Ask: “Do you specialise in my type of vehicle?” Different makes and models often require different repair techniques, especially when it comes to European, luxury, or electric vehicles. A shop that’s familiar with your vehicle type is more likely to do the job right the first time.
Another critical question is: “Do you use OEM parts?” (Original Equipment Manufacturer parts). These are made to the exact specifications of your vehicle. While some aftermarket parts can be suitable, OEM parts ensure compatibility and reliability—and often preserve your warranty.
Finally, ask: “Do you offer a warranty on your repairs?” A confident, reputable repairer will stand by their work. If they don’t offer a warranty, that could be a sign they’re cutting corners or using lower-grade materials.
Asking the right questions upfront can save you time, money, and stress down the road.
Don’t Let a Bad Repair Make a Bad Situation Worse
Choosing a repair shop isn’t just a box to tick—it’s a decision that can directly impact your vehicle’s safety, performance, and resale value. While a crash or collision can feel like the worst part of the experience, the truth is that a poor repair job can cause even more damage, often without you realising it until months later. From misaligned panels and faulty sensors to compromised crash protection systems, the consequences of inexperience can be both dangerous and expensive.
That’s why it’s so important to be proactive. Ask about technician qualifications, check for industry accreditations, and take the time to read genuine customer reviews. Don’t be afraid to walk away if something feels off—trust your instincts. A quality repairer will welcome your questions, offer transparent pricing, and back their work with a warranty.
At Dynamic Paint N Panel, we believe that quality repairs start with qualified people. Our technicians are trained, certified, and committed to doing the job properly the first time. Whether you’ve had a minor scrape or a major collision, we treat every repair as if your safety depends on it—because it does.
Before you commit to any crash repairer, make sure you know what to look for. Your car—and your peace of mind—deserve nothing less.
